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Booking conditions

Maximum Flexibility

Maximum Flexibility

NEWS 2023 - ENSURE YOUR DEPOSIT -

To get a 50% refund of the deposit up to 24 hours before arrival at the property, we recommend our PREMIUM guarantee of Cala Nostra Resort. Directly with us and without intermediaries, at the cost of only 49.00 Euros per room, regardless of the number of days and guests, we will refund the deposit for cancellation until 12:00 pm on the day before arrival, without any documentation. Ask for info at 3791511189.

STANDARD Cancellation
Voucher up to 21 days before
Voucher up to 7 days before
Lost last 7 days

SIMPLY GUARANTEE 29 EURO
Voucher up to 10 days before
Voucher up to 5 days before
Lost last 5 days

PREMIUM DEPOSIT GUARANTEE 49 EURO
50% deposit refund up to 1 day before
100% reuse up to 1 day before
Lost last 24 hours

Add the cost of the chosen insurance to the deposit price.
Conditions always valid
In case of early departure and interruption of the stay, the following conditions will apply:
d) The penalty deposit and the balance of the stay will not be refunded. The services used up to the moment of departure will be re-calculated applying the list prices without discounts, and an amount corresponding to 3 nights will also be charged based on the list price.

Art. 20 Competent Court:
the parties agree that in case of disputes, the customer must submit a written complaint and allow the facility to remedy and/or provide clarifications. In case of customer dissatisfaction, the customer is required to initiate assisted negotiations as a condition of processability.

The following payment methods are accepted: cash, Bancomat, Visa, Cartasi, and Mastercard. (NB: credit cards belonging to networks other than those mentioned are not accepted). Finally, we remind you that for cash payments, there is a limit of €5,000.00 per person.

The conditions of the confirmed holiday at the time of booking and accepted in the "Booking Confirmation" contract cannot be modified or deducted upon arrival at the property, except for documented serious reasons.

Upon arrival, a document certifying the age of the children will be required.

 
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